Sky Charter India

Cancellation & Refund Policy

Clear and transparent refund rules for all bookings

Refund Timeline

How much refund you get depends on when you cancel before your journey

75%refund
75% Refund5+ days before journey

Best option — cancel early for maximum refund

Example: Flight on June 10 → Cancel by June 4
50%refund
50% Refund48 hours to 5 days before

Partial refund for mid-range cancellations

Example: Flight on June 10 → Cancel June 8 or 9
25%refund
25% Refund24 to 48 hours before

Limited refund for last-minute cancellations

Example: Flight on June 10 → Cancel June 9 morning
0%refund
No RefundLess than 24 hours before

Cancellations within 24 hours are non-refundable

Example: Same-day cancellations are not eligible

Special Cases

✈️
Operator / Weather Cancellation100% Full Refund

If the flight is cancelled by the operator or due to bad weather — 100% full refund including platform fee.

💳
Platform Fee (₹500)Non-refundable

The ₹500 platform fee is non-refundable for all user-initiated cancellations.

👥
Group Discount BookingsProrated

Refunds on group-discounted bookings are prorated based on the actual refund amount.

How to Cancel

Follow these steps to request a cancellation

1

Go to "My Bookings"

2

Find your booking

3

Click "Request Cancellation"

4

Admin will process within 24 hours

5

Refund within 5–7 business days

Important Notes

1

Cancellations must be requested via the app only — WhatsApp requests are not accepted.

2

Refund timeline: 5–7 business days to your original payment method.

3

For disputes or queries: email skychartervip@gmail.com

Need help with cancellation?

Our team is available 24/7 at 8000978809